Returns

Ottomans, stools, pillows, throws, bags, and apparel may be sent back for exchange or store credit within 30 days of purchase in its original condition with tags, and original packaging. Shipping charges apply for ALL returns and exchanges and are the clients responsibility. 

All masks and bedding are a final sale due to hygienic reasons.

Only Custom Furniture is available which is not returnable with exception of the new ottomans and stools (Styles:1227-12229) which are returnable. If you see sold out styles on our site you are interested in, it will be available as a custom order. Custom orders are not returnable.

Sale items are final sale and not returnable since we are offering most sales items at cost with free shipping.

Custom orders may not be returned.

Special offers may not be returned or exchanged.

Sale items are final sale and not returnable.

Shipping charges apply for ALL returns and exchanges and are the clients responsibility. 

Returns and Exchanges Procedures

If you do not have an account go to step #3.

1. Before sending out your return/exchange package, please click "Your Account" to log in and locate the appropriate order under "Order History". Scroll down to "Create Return Request", select the items and reasons for the return and click "Create". Click the assigned RMA# to print a return slip.

2. Please write very visibly your RMA # on the outside of the package.

3. Include a copy of the return slip with your package.

4. Pack and securely seal the merchandise in the original package if possible.

5. Address the package to:

Dragon 88 Web Orders
Attn: Returns

Dragon 88 Attn: Lisa

1764 Glendon Avenue

Los Angeles, CA 90024